Privacy Policy
Effective Date: April 14, 2026
At Avanti Athletics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, book services, or otherwise interact with our business.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Who We Are
Avanti Athletics is a Pilates and physiotherapy studio offering movement, wellness, and rehabilitation services. If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: info@avantiathletics.ca
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Appointment or booking details
- Billing or payment-related information
- Information submitted through contact forms
- Health or wellness information you choose to provide in connection with physiotherapy or related services
We may also collect certain non-personal information automatically when you use our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referral source
- Cookies and analytics data
3. How We Use Your Information
We may use your information to:
- Provide and manage our services
- Process class bookings and appointment requests
- Communicate with you about your inquiries, bookings, or services
- Improve our website, offerings, and user experience
- Send relevant updates, confirmations, or service-related information
- Maintain internal records
- Meet legal, regulatory, and operational requirements
4. Booking and Third-Party Platforms
Our website may use third-party booking and scheduling platforms, including Mariana Tek and Jane, to manage class bookings, appointments, schedules, memberships, and related services.
When you use these booking tools, your information may be collected and processed by those third-party providers according to their own privacy policies and terms. We encourage you to review their policies before submitting personal information through those platforms.
5. Cookies and Analytics
Our website may use cookies, tracking tools, and analytics services to better understand how visitors use our site and to improve performance and usability.
These technologies may collect data such as browser activity, device information, and pages viewed. You can usually modify your browser settings to refuse cookies or alert you when cookies are being used.
6. How We Share Information
We do not sell your personal information.
We may share your information only when necessary, including:
- With trusted service providers who help us operate our website or business
- With booking, scheduling, payment, or communication platforms
- When required by law, regulation, legal process, or governmental request
- To protect our rights, safety, property, or users
- In connection with a business transfer, merger, or reorganization, if applicable
7. Health Information
If you submit health-related information in connection with physiotherapy or related services, we will take reasonable steps to handle that information with care and in accordance with applicable privacy obligations.
Please do not send sensitive medical information through general website forms unless specifically requested.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration. However, no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Withdraw consent where consent is the basis for processing
- Ask questions about how your information is used
To make a privacy-related request, please contact us at info@avantiathletics.ca
.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any personal information.
12. Children’s Privacy
Our website and services are not intended for children without appropriate parental or guardian involvement where required. We do not knowingly collect personal information from children through our website without appropriate consent where applicable.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices. Any updates will be posted on this page with a revised effective date.
14. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Avanti Athletics
Email: info@avantiathletics.ca